1. Getting Started
What is Stream Bingo?
Stream Bingo is a multiplayer bingo tool for live streamers. Multiple streamers join a shared game, mark squares in real-time, and race to complete bingo lines. Viewers watch via OBS overlays that sync instantly across all streams.
How do I sign up?
Click "Sign in with Google" or "Sign in with Twitch" on the homepage. No separate account or password needed. If you sign in with Google, you can link your Twitch account later in Settings to unlock streaming features like chat commands, polls, and predictions.
How do I create my first game?
After signing in, go to your Dashboard and click "New Game." You'll need to select a playset (a collection of bingo squares), then configure your game settings. Once created, share the join link with other streamers.
What is a playset?
A playset is a reusable collection of bingo squares. You can create your own playsets with custom squares, or use playsets shared by other streamers. Each game uses one playset to generate bingo boards.
2. Game Features
How do I add the overlay to OBS?
In your game settings, click "Overlays" to see available overlay types. Copy the overlay URL and add it as a Browser Source in OBS. The overlay will automatically sync with your game state in real-time.
What overlay types are available?
Stream Bingo offers several overlay types: Board (shows your bingo card), Leaderboard (shows player rankings), and Activity Feed (shows recent marks and bingos). Each can be customized with different themes and styles.
Can I customize the overlay appearance?
Yes! Each overlay has an editor where you can adjust colors, fonts, size, and other visual settings. Premium subscribers have access to additional themes and customization options.
How many players can join a game?
Games support multiple players. The exact limit depends on your subscription tier. Free accounts can host games with a limited number of players, while premium tiers support larger games.
Do all players see the same board?
Yes! All players in a game share the same board with identical squares in the same positions. When any player marks a square, it's marked for everyone.
3. Subscriptions & Billing
Is Stream Bingo free to use?
Yes! Stream Bingo has a free tier that lets you create games, join others' games, and use basic overlays. Premium subscriptions unlock additional features like more themes, larger games, and advanced customization.
How do I subscribe?
Go to your Dashboard and click "Upgrade" or visit the Subscriptions page. Payments are processed securely through Polar. You can pay with credit card or other supported payment methods.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings or through Polar. After cancellation, you'll retain premium features until the end of your billing period, then revert to the free tier.
Do you offer refunds?
Refunds are handled through Polar according to their policies. If you have billing issues, contact us at ostof13@gmail.com and we'll help resolve the situation.
4. Technical & Troubleshooting
The overlay isn't updating in OBS. What should I do?
First, try refreshing the browser source in OBS (right-click → Refresh). If that doesn't work, check your internet connection. The overlay uses WebSockets for real-time updates, so a stable connection is required.
I can't sign in. What's wrong?
Ensure you're not blocking third-party cookies or using a browser extension that interferes with OAuth. Try using an incognito/private window. If signing in with Google doesn't work, try Twitch (or vice versa). If issues persist, contact us on Discord.
What browsers are supported?
Stream Bingo works best on modern browsers like Chrome, Firefox, Safari, and Edge. For OBS browser sources, we recommend using the default Chromium-based browser that comes with OBS.
Is there a mobile app?
Not currently. Stream Bingo is a web application optimized for desktop browsers. The website is responsive and works on mobile devices, but the primary experience is designed for desktop use.
5. Account & Privacy
What data do you collect?
We collect basic profile information from your sign-in provider - Google (name, email, profile picture) or Twitch (username, email, profile picture) - along with your game and playset data, and anonymous analytics. We don't sell your data or use tracking cookies. See our full Privacy Policy.
How do I delete my account?
You can delete your account from your account settings. This will permanently remove your profile, playsets, and game history. If you have an active subscription, cancel it first through Polar.
Can I export my data?
Yes, you can request a copy of your data by contacting us at ostof13@gmail.com. We'll provide your data in a portable format within 30 days.
How do I contact support?
The best way to reach us is through our Discord server. You can also email us at ostof13@gmail.com.
Still Have Questions?
Can't find what you're looking for? We're happy to help!